Oracle CRM on Demand automatically allocates leads to the correct sales person. At changes, the leads can be reallocated to a new sales person in one simple step, based on region, product knowledge or any other by you defined criteria. At reallocation the new lead owner receives an automatic notification by email, to ensure a quick response.
Oracle CRM on Demand is equipped with ‘always and everywhere’ analysis, with the result that everybody within the organization is supplied with up to date business intelligence. Drill down with one click into the details of lower level data. Perform historical and compare trend analysis to identify sales opportunities and material issues.
With Oracle CRM on Demand you have access to the definition of graphical and real-time notifications, which enables you to signal changes in business trends and to respond promptly.
Oracle CRM on Demand: optimal flexibility; immediately.